Returns & Exchanges
At PlushWonderland, we want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.